Marsh-Berry.com Online Customer Survey

Welcome, and thank you for agreeing to take our survey. Your input is important to us!

We believe that you, our customers have valuable insights to share with us as we proceed to make MarshBerry.com a daily destination for industry information and solutions. The survey will take about 5 minutes to complete. The information you provide will be kept strictly confidential and will only be reported in the aggregate. If you have any additional ideas that you would like to share, please include them in your response.

Note: Use the scroll bar to the right of the survey to view and complete all survey questions.

  1. How many employees are there in your agency including principals/owners and all locations/branches?
  2. How many work locations/sites does your agency have?
  3. Which of the following best describes your level of job responsibility within your agency?
  4. How do you primarily connect to the Internet for your agency?
    14.4 Kb or slower modem
    28.8 Kb modem
    36.6 Kb modem
    56 Kb modem
    ISDN Connection
    DSL
    Frame Relay
    T1/T3
    Other
  5. How often do you read the MarshBerry.com newsletter?
    Always
    Most of the Time
    Seldom
    Never
  6. How often, if at all, do you click on the links within the MarshBerry.com newsletter?
    Always
    Most of the Time
    Seldom
    Never
  7. How often would you like to receive the MarshBerry.com Newsletter?
    Monthly, as it currently is, is sufficient
    Every three weeks
    Every two weeks
    Once a week
  8. How often do you visit the MarshBerry.com web site?
    This is my first visit to MarshBerry.com
    Once a month or less
    Two to three times a month
    Once a week
    Every two to three days
    Once a day
    Twice a day or more
  9. How likely is it that you will return to the MarshBerry.com web site in the next 30 days?
    Very Likely
    Somewhat likely
    Neither likely nor unlikely
    Somewhat unlikely
    Very unlikely
  10. How did you first hear about MarshBerry.com?
    Friend or colleague
    Link from another site
    Through an association you are a member
    Through a vendor's user group
    From a carrier you represent
    Magazine advertisement
    Magazine article
    Search Engine
    Other
  11. On a scale of 1 to 5, where 5 is very useful and 1 is not at all useful, how useful are the following sections, tools or services on the MarshBerry.com site to you and your agency?
    Web Sections Very Useful
    5
    4
    3
    2    		 Not at all Useful
    1    		 Never Used
    0
    Learn
    Improve
    Realize
    APPEX
    Reference
    MyHome
    Discipline Very Useful
    5
    4
    3
    2    		 Not at all Useful
    1    		 Never Used
    0
    Finance
    Operations
    Sales
    Strategy
    Perpetuation
    Owner Return
    Sell agency
    Content Very Useful
    5
    4
    3
    2    		 Not at all Useful
    1    		 Never Used
    0
    Applications & Calculators
    Forms & Documents
    Articles
    Newsletters
    Market Data
    Research
    My Home Content Very Useful
    5
    4
    3
    2    		 Not at all Useful
    1    		 Never Used
    0
    Search the Web
    Stocks
    Industry News
    Headline News
    Sports
    Links
    Weather
    My Industry
    My Favorites
  12. Overall, how satisfied are you with the MarshBerry.com web site?
    Very Satisfied
    Somewhat Satisfied
    Somewhat Dissatisfied
    Very Dissatisfied
  13. Do you agree or disagree with the following statements about MarshBerry.com?
    Site Offerings Strongly Agree
    5    		 Somewhat Agree
    4    		 Neutral
    3    		 Somewhat Disagree
    2    		 Strongly Disagree
    1
    MarshBerry.com is an important resource for my company.
    MarshBerry.com provides comprehensive solutions for businesses like mine.
    MarshBerry.com features high-quality carriers, associations and vendors.
    MarshBerry.com is a site I would recommend to friends and colleagues.
    MarshBerry.com provides me information I use frequently.
    Site Navigation Strongly Agree
    5    		 Somewhat Agree
    4    		 Neutral
    3    		 Somewhat Disagree
    2    		 Strongly Disagree
    1
    Information is easy to find on the MarshBerry.com site.
    The links to other pages are well organized.
    MarshBerry.com is easy to navigate.
  14. Compared to other Web sites for insurance agencies, MarshBerry.com is:
    Much better than others
    Somewhat better than others
    About the same as others
    Somewhat worse than others
    Much worse then others
    Have not used any other Web sites for insurance agencies
  15. Additional Comments
Once you complete the survey, click "Submit Answers." It may take a moment or two to record your answers.