When the sales performance at an agency is lacking, we tend to point the finger at the non-performing producers.

For many, the current value of your business is the culmination of a tremendous amount of hard work, sacrifice, and risk-taking.

How do you define your organization’s culture? When I ask agency leaders these two questions..

A few years back, during a water cooler conversation, a colleague and I were discussing how we didn’t have any time to finish an upcoming team project. After sitting back down at my desk, I came to the realization that using time as an excuse was exactly that, an excuse.

As a business owner, your instinct is to be the first-mover—that entrepreneurial spirit and competitive streak is part of why you’re successful.

We’ve found one of the keys to a happy new employee include a smooth onboarding process. Below are 15 tips we recommend for your new team member.